Clean Dozen Human Factors

- (Brussels)

Clean Dozen Human Factors

Overview

Instead of striving to avoid mistakes, we could simply turn it around and reinforce the positive aspects of our successes. Something that Ernst Mach (1838-1916) also knew: Success and failure come from the same source, only in the result can they be distinguished from each other. In the community we strongly believe that reflecting on and investing in things that go well are vital for a proactive safety management. Therefore the idea to use the well-known „Dirty Dozen“ for it and convert it into a „Clean Dozen“: Gordon Dupont developed it to categorize frequent human errors. In this webinar participants will present how to change this „dirty-driven“ view on errors into a „clean-driven view“ on strengths and potentials.

Speaker(s)

Christiane Heuerding

Christiane Heuerding has been an air traffic controller in approach and area control. Since 2010 she works in safety Management at DFS (DFS Deutsche Flugsicherung GmbH) Bremen. During a lecture for paediatricians and patient safety she had the idea to clean the “Dirty Dozen” developed by G. Dupont for maintenance personnel.

Jörg Leonhardt

Jörg Leonhardt is the former Head of User Experience and Ergonomics Department at DFS- the German Air Navigation Service Provider. He holds a MSc in Human Factors and System Safety from Lund University, Sweden. His area of expertise is User Centred Design, Automation, and the development of System Potentials Management.

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