This document presents the study on shiftwork practices both in Air Traffic Management (ATM) and non-ATM industries. The purpose of the study was to identify (best) practices that can help to define common solutions for managing shiftwork in European ATM. This document is the second of the “Managing Shiftwork in European ATM (MSEA) Project, which was conducted by EUROCONTROL within the EATM Human Factors Domain as part of the Human Performance and Training Enhancement (HPTE) Planning and Feasibility. Shiftwork practices were collected from the areas of international ATM, and from the medical, police and airline industries. The findings were rich and are likely to provide valuable input to the process of developing shiftwork solutions for European ATM.