CEOs and the Directors of ANSPs must manage aircraft flights safely, balancing safety with other Key Performance Areas such as Cost, Environment, Capacity and Efficiency. So far this ‘balancing act has done well, with not a single ATM-induced fatal accident in civil aviation in Europe in the past decade. As an industry in continuous change, whether such change relates to economic pressures, regulatory framework changes, or changes to practices (FABs) or infrastructure (SESAR), it is useful to reflect on best practices that have helped keep the industry safe. This White Paper is based on insights gained from over sixty Senior Executives in Europe and North America from a dozen ANSPs, who were asked how they managed safety, what they focused on, and how they led safety in their organisations. The insights have been gathered together under an umbrella term called Safety intelligence.