On 12 December 2015, whilst a Boeing 737-800 was beginning disembarkation of passengers via an air bridge which had just been attached on arrival at Barcelona, the bridge malfunctioned, raising the aircraft nose gear approximately 2 metres off the ground. The door attached to the bridge then failed and the aircraft dropped abruptly. Prompt cabin crew intervention prevented all but two minor injuries. The Investigation found that the occurrence had been made possible by the failure to recognise new functional risks created by a programme of partial renovation being carried out on the air bridges at the Terminal involved.