This paper presents an overview of the Error Management System used by the Airframe Services Division of BFGoodrich Aerospace. The intent is to offer a nut-and-bolts model that can be used to formulate an error management program. BFG employed the Boeing Maintenance Error Decision Aid (MEDA) as a foundation for their program. MEDA provides the basis for a maintenance safety program as it focuses on documenting human error-based factors that contribute to an event. By adopting a structured, impartial investigation of undesirable events, properly identifying causal factors, and creating a database system, effective preventive measures can be produced and carried out. These concepts are not new to the world of managing human performance. The next challenge for industry is to use past experiences and the latest technology to further improve the interaction between the maintenance technicians and their working environment. In addition, it is vital that human factor concepts be adopted as an integral part of the work attitude of management and employees of the organization.