Integrated Task and Job Analysis of Air Traffic Controllers - Phase 2: Task Analysis of En-route Con

Integrated Task and Job Analysis of Air Traffic Controllers - Phase 2: Task Analysis of En-route Con

Publication info
Author
EUROCONTROL
Category
HF-ATM Organisation and Human Performance
Date of publication
08/10/1999

This report presents results from the Air Traffic Controllers (ATCOs) task analysis conducted in five different en-route control centres in Europe. The approach of an Integrated Task Analysis (ITA) was employed, using cognitive interviews, behavioural observations, post-observational interviews and flight progress reconstruction methodology to allow a process description of the en-route controllers tasks, which focuses on the cognitive aspects. Furthermore, a generic structural breakdown of the job level is provided. The report reviews some of the current results of controllers job and task analyses and it describes the methods of data collection. The cognitive processes and structures of the controllers tasks are described at different levels in this report.

SKYbrary Partners:

Safety knowledge contributed by: