On 25 February 2015, a Boeing 737-800 encountered severe clear air turbulence as it crossed the Pyrenees northbound at FL 380. Two of the four cabin crew sustained serious injuries and it was decided to divert to Bordeaux where the flight arrived 35 minutes later. The turbulence and its consequences were attributed to the flight’s lateral and vertical closeness to a correctly forecast opposite-direction jet stream core and specifically to allowing cabin service to commence despite being near the boundary associated with severe turbulence following a negative ATC response when asked whether other flights had reported severe turbulence.